Henry Brown

Henry Brown
Owner
(520) 836-2147

Henry Brown is a name that you can trust, with over 75 years we have been serving Arizona Customers for 4 generations. My primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.


Thank You from my family to yours,


Henry Brown

Meet Our Staff

  • Chris Guerrero

    Chris GuerreroGeneral Manager


    Phone: 520-836-2147
    Email
  • Rick Ayash

    Rick AyashGeneral Sales Manager


    Phone: 520-836-2147
    Email
  • Al Maluke

    Al MalukeSales Manager


    Phone: 520-836-2147
  • Devin Guerrero

    Devin GuerreroFinance Manager


    Phone: 520-836-2147
    Email
  • Roger Arbisi

    Jason BramFinance Manager


    Phone: 520-836-2147
  • Quentin Almgren

    Quentin AlmgrenService Director


    Phone: 520-836-2147
    Email
  • Steve McCoskey

    Steve McCoskeyParts Director


    Phone: 520-836-2147
  • Merle Gibbs

    Merle GibbsWarranty Administrator

  • Dean Rahimi

    Dean RahimiSales Consultant


    Phone: 520-836-2147
  • Robert Niger

    Robert NigerSales Consultant


    Phone: 520-836-2147
    Email
  • Phil Gardin

    Phil GardinSales Consultant

  • Neil Stevenson

    Neil StevensonSales Consultant

  • Alex Ouma

    Alex OumaSales Consultant

  • Raymond Serrano

    Raymond SerranoSales Consultant

  • Liz Nixon

    Liz NixonSales Consultant

  • Mike Wally

    Mike WallySales Consultant

  • Ramon Adami

    Ramon AdamiSales Consultant

  • Gabriel Rodriguez

    Gabriel RodriguezSales Consultant

  • Tony Robles

    Tony RoblesSales Consultant


    Phone: 520-836-2147
  • Brian Ogule

    Brian OguleService Advisor


    Phone: 520-836-2147
    Email
  • Richard Small

    Richard SmallService Advisor


    Phone: 520-836-2147
    Email
  • Kirk Hanlon

    Kirk HanlonService Advisor


    Phone: 520-836-2147
  • Frank Ayala

    Frank AyalaParts Specialist


    Phone: 520-836-2147
  • Don Carmen

    Don CarmenParts Specialist

  • Mike Hartigan

    Mike HartiganParts Specialist

  • Kelly Milligan

    Kelly MilliganOffice Manager


    Phone: 520-836-2147
  • Pat Pollard

    Pat PollardPayable/Billing


    Phone: 520-421-4949
  • Karen Chikusa

    Karen ChikusaTitle Clerk


    Phone: 520-836-2147
  • Letty Arviso

    Letty ArvisoReceptionist


    Phone: 520-836-2147
  • Katie Bender

    Katie BenderReceptionist

  • Michelle Favela

    Michelle FavelaCashier


    Phone: 520-836-2147
  • Ralph Martinez

    Ralph MartinezShuttle Driver


    Phone: 520-421-4949
  • Dominic Velazquez

    Dominic VelazquezDetail Specialist


    Phone: 520-836-2147
  • Mark Rasmussen

    Mark RasmussenDetail Specialist

  • Matthew Salari

    Matthew SalariDetail Specialist


    Phone: 520-836-2147
  • Kyle Liston

    Kyle ListonDetail Specialist

  • Chris Carter

    Chris CarterDetail Specialist

  1. We are ambassadors for Henry Brown Casa Grande and everything we say and do should reflect our passion and pride at being part of the company.
  2. Professional appearance, mannerisms and vocabulary are the responsibility of every employee. We should take pride and care in the image that we portray. Remember, in the eyes of the guest you are Henry Brown Casa Grande.
  3. An essential step of service is a warm and sincere greeting. Guest will always be greeted promptly and courteously. Remember to smile warmly and acknowledge all guests, using their names if possible. These actions will increase their comfort level and make them feel at home. Every guest who passes within ten feet should be acknowledged and greeted.
  4. We will always speak positively about our guests, ourselves and our co-workers. Use proper vocabulary such as “Certainly” rather than “OK” or “Sure”, “Good morning/ afternoon/ evening” rather than “Hi”.
  5. Guests should always be escorted to their desired location within our facilities.
  6. Our ability to exceed our guest’s expectations will determine our success. We should look for opportunities to provide service that is above and beyond what our guests may expect.
  7. Whoever receives a guest complaint will act to resolve it in a timely fashion. Listen, apologize and take action. When concerns are resolved quickly, guests are more likely to do business with us in the future.
  8. Telephone and e-mail etiquette will always be used. Unless it is an emergency do not take calls when with a guest. Respond to guest’s inquiries by mail within a working day and calls and e-mail within two hours.
  9. Treat all guests and your colleagues and peers with respect, honesty and dignity. Support each other and work together as a team to ensure that all guests are attended to promptly.
  10. At Henry Brown Casa Grande people are our most important resource and the foundation of our success. Together we create an environment of mutual trust, promote personal growth, foster and reward teamwork and employee involvement, and demand the highest ethical standards from ourselves and others.
  11. Our commitment is to make our company a place where people want to work and where they can take pride and satisfaction in their accomplishments.